Refund policy
We want every purchase to meet your expectations. If for any reason you are not satisfied, you may request a return in accordance with the policy below.
Return Period
Return requests may be submitted within 30 calendar days after your order has been delivered.
Return Requirements
To qualify for a return, products must:
- Remain unused and in their original condition.
- Include all original packaging and accessories.
- Be free from accidental damage or misuse.
- Be returned in a resalable condition.
Products that do not satisfy these conditions may not qualify for a refund.
Non-Eligible Returns
Returns generally cannot be accepted for:
- Personalized or custom-made products.
- Gift cards or digital products.
- Final sale or clearance merchandise.
- Products showing signs of use.
Refund Approval
Once the returned item has been received and inspected, we will determine whether it qualifies for a refund.
Approved refunds will be issued to the original payment method. Processing times vary depending on your payment provider.
Delivery Issues
If your package arrives damaged, incomplete, or contains an incorrect item, please keep all packaging materials until the issue has been reviewed.
Return Shipping Costs
Unless otherwise required by law or caused by our error, customers are responsible for return shipping expenses.